Schedule Power Cuts

i-DE continuously works on the network to improve the quality of service. These tasks require power cuts to carry out maintenance and improvement work on the different elements that make up the network (lines, transformation centers, substations, etc.).

These planned maintenance and repairs are essential to improve the quality of service and ensure the safety of the facilities.

Customers will be notified 24 hours before any planned power cut. Notices will be posted at the entrances of affected buildings, detailing the expected start and end times of the outage.

To keep you posted on updates at all times and from anywhere, we encourage you to subscribe to our complimentary SMS and/or email alert service in the Customer Area. This service will provide you with advance notifications about the dates and start/end times of scheduled power interruptions and incidents.

If you are going to be affected by a planned maintenance or repair job, find out what to do in the event of a scheduled outage.

You can also check the upcoming scheduled outages and those from the last week here:

Araba/Álava	Albacete	Alicante	Asturias	Ávila
Badajoz	Bizkaia	Burgos	Cáceres	Cantabria
Castellón	Ciudad Real	Cuenca	Gipuzkoa	Guadalajara
La Rioja	León	Madrid	Murcia	Navarra
Palencia	Salamanca	Segovia	Soria	Toledo
Valencia	Valladolid	Zamora

Araba/Álava	Albacete	Alicante	Asturias
Ávila	Badajoz	Bizkaia	Burgos
Cáceres	Cantabria	Castellón	Ciudad Real
Cuenca	Gipuzkoa	Guadalajara	La Rioja
León	Madrid	Murcia	Navarra
Palencia	Salamanca	Segovia	Soria
Toledo	Valencia	Valladolid	Zamora

Araba/Álava

Albacete

Alicante

Asturias

Ávila

Badajoz

Bizkaia

Burgos

Cáceres

Cantabria

Castellón

Ciudad Real

Cuenca

Gipuzkoa

Guadalajara

La Rioja

León

Madrid

Murcia

Navarra

Palencia

Salamanca

Segovia

Soria

Toledo

Valencia

Valladolid

Zamora

Individuals with medical devices connected to the electrical supply:

If a person residing in the home requires medical devices that need an electrical supply, the contract holder must contact i-DE via phone at 900 171 171 or email at contacto@i-de.es. This is to ensure that, in the event of a failure or a scheduled outage, we can notify and inform by phone as soon as possible.