Our Commitments To You

Meeting a basic need is a great responsibility, but we love working every day to make your experience and your life better. Discover our 10 commitments!

Because we want to continue by your side.
Because we are committed to you.

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About i-DE

As a distributor, we are responsible for delivering electricity wherever you need it, as well as maintaining the grids. All of this, responding to market trends and taking care of the needs of our more than 11 million customers. We are present in 25 provinces in 10 autonomous communities.

Management with your Distributor

Register a new energy supply point

If you're interested in obtaining electrical service at your home or business, you will have to meet a series of requirements and provide us with the necessary documents. After that, we take care of everything for you.

Outages Reports and Planned Outages

Stay informed about the scheduled outages in our power distribution grid, affected areas, and understand the reasons for possible breakdowns.

Connect to the grid as a self-consumer

When you connect to our grid as a self-consumer of energy, we manage the regulated procedures for access and connection and their commissioning.

Ilustración de una vehículo de i-DE junto a una torre eléctrica y unos conos de averias

22 NOV 2024

i-DE’s commitment with DANA’s victims

SUMINISTRO

On October 29, we lived a terrible situation never seen before. The worst DANA of the decade affected multiple municipalities mainly inside the Comunidad Valenciana.