What is Connection Request Management?

 

Connection request management refers to the set of procedures necessary to connect an electrical supply to the distribution network. The types of available procedures and their main uses are:
 

 

  • Register a supply point. Connect a new electrical installation to the distribution network, whether for homes, commercial premises, or industrial installations. This includes the technical validation of the project and compliance with regulatory requirements.
  • Make changes to a supply point. Modify the characteristics of an existing installation, such as increasing the contracted power, changing the holder, or making technical adaptations to the connection.
  • Request access to the grid as a producer: Process the access and connection to the electrical grid to inject the produced energy, whether for self-consumption or large-scale production.
  • Request access to the grid as a producer or retailer. Allow retail companies to manage their customers' connection to the distribution network.

 

The i-DE Private Area is an agile and secure platform to manage your connection requests. Its main functionalities include:

 

  • Register connection requests and access and connection requests.
  • Attach and download documentation.
  • Check the status of the requests you are managing or have finished.
  • Receive notices about the requests you are managing.

 

In this way, at i-DE, we facilitate all the steps so you can manage your electrical procedures comfortably. Do you need to open a connection request?

 

 

How to access to manage my requests?

 

The management of your connection requests is done exclusively by accessing the i-DE Private Area.


If you are an i-DE customer or are authorized to manage contracts for a third party, in addition to managing your requests, you will have access to more functionalities, such as:

 

  • Consult consumption and power data in real-time.
  • Carry out various procedures and check their status.
  • Download multi-contract data.

 

 

How do I register in the i-DE Area?

 

Creating an account is very simple, you will need:

 

  • Your identity document
  • Mobile
  • And your email, which will be your new access user to the Customer area.

 

How would you like to register?

 

At i-DE, you can register as a customer or as a representative or prospective customer and access your Private Area to enjoy all our services.


Remember that if you are a customer, to access the Connection Request Management section, you must register as an Advanced Profile.


It's that easy! You can sign up with either of these two profiles:

If you are an i-DE customer

Register in 4 easy steps and discover the convenience of managing everything from the Private Area.

 

Customer Types:

Consumer Self-consumer Producer
How to do it? See the manual

and if you are not a i-DE customer

You can register as a representative or future client to manage contracts for other people or companies who are customers.

 

You will have access to the following features:

  • Create new supply requests.
  • Make modifications to a supply point.
  • Track your requests.
  • Manage existing contracts of other clients.
How to do it? Se the manual

Learn more about manager your requests

 

To make the process easier for you, we provide you with the following guides according to the type of file you need to manage.

Consumption

If you need to manage a request for access and/or connection to the grid for consumption, here we explain step by step how to do it through the “Management of Requests” section of your Private Area.

Production

If you need to manage a production file as a producer or generator, here we explain step by step how to do it through the “Management of Files” section of your Private Area.

Processing Collective Self-Consumption in Low Voltage

 

In addition, we make available to you the Low Voltage Collective Self-consumption Processing Guide [PDF] from i-DE to provide a guiding document for installers and promoters of energy communities (low voltage collective self-consumption) in the procedures to be carried out with the distribution company, thanks to a collaboration with the Generalitat Valenciana.

 

We will update this document with the various contributions it receives both from the applicable regulation itself and the best practices observed.

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